Pricing

Free for 50 monitors. Paid plans from $12/month₹599/month.

Unlimited team seats on every plan. Free needs no card and does not expire. Upgrade or cancel any time.

Prices include all taxes. Shown in ₹ in India and $ elsewhere: you are seeing US dollars, billed through Dodo Payments.you are seeing rupees for your location in India, billed through Razorpay.

Jump to Growth (recommended)

Plans

Free

50 monitors checked every 3 minutes from 1 region. 90 days of uptime history. No card, no expiry.

$0/mo

Free forever

₹0/mo

Free forever

Includes

  • 50 monitors, 3-minute checks
  • 1 probe region
  • Unlimited team seats
  • HTTP, API, keyword, ping, TCP, UDP & cron monitors
  • SSL & domain expiry reminders
  • Email, Slack, Discord, Telegram, Microsoft Teams, Google Chat & Mattermost alerts
  • Browser push alerts
  • 1 status page
  • 90 days of uptime history
Show 4 moreShow less
  • DNS record monitors
  • MCP server monitors
  • 90-day raw data retention
  • Email support
Start free

No card required · upgrade any time

Starter

100 monitors checked every minute from 3 regions; an incident opens when 2 of 3 agree. 12 months of uptime history.

$12/mo

Billed monthly, incl. taxes

₹599/mo

Billed monthly, incl. GST

Everything in Free, plus

  • 100 monitors, 60-second checks
  • 3 probe regions
  • 100 WhatsApp and 25 SMS alert credits per month
  • Webhooks
  • 3 status pages
  • 1 API key
  • 12 months of uptime history
  • Multi-step API checks
  • Third-party service status
  • Email and ticket support
Get Starter

Billed at checkout · cancel any time

Pro

400 monitors checked every 15 seconds from 3 regions; an incident opens when 3 of 3 agree. 24 months of uptime history.

$59/mo

Billed monthly, incl. taxes

₹2,999/mo

Billed monthly, incl. GST

Everything in Growth, plus

  • 400 monitors, 15-second checks
  • 1,000 WhatsApp, 300 SMS and 100 voice call alert credits per month
  • Unlimited status pages
  • White-label status pages
  • Unlimited API keys
  • Escalation policies & on-call schedules
  • Browser checks (3,000 runs per month)
  • SAML single sign-on for your team
  • Status pages behind SSO
  • AI postmortem drafts
  • Priority support: email and tickets
Get Pro

Billed at checkout · cancel any time

All prices include taxes — nothing extra at checkout.

Pay with UPI AutopayPrices in rupees, including GST, billed through Razorpay. Approve a UPI Autopay mandate once at checkout and renewals happen automatically; cancel any time from your billing page. Cards work too.
SutramX in India

Enterprise

Custom limits, dedicated probes and contractual commitments for larger organisations.

  • Custom monitor counts and check intervals
  • All regions plus dedicated probe locations
  • Unlimited status pages, API keys and team seats
  • Custom alert integrations
  • Custom contract terms and invoiced billing
  • Dedicated support
  • Custom single sign-on and identity requirements
Contact sales
  • Free plan forever

    No card required, and nothing expires.

  • Cancel any time

    Upgrade or cancel whenever you like; your account moves back to Free.

  • Price locked

    Your price stays the same for as long as you stay subscribed.

  • 14-day refund window

    Requests within 14 days of a charge, reviewed case by case. Refund policy

  • Unlimited team seats

    On every plan, Free included. No per-user pricing.

Why SutramX

What every plan is built around

Every alert explains itself

Each incident shows every region’s result, the failure class (DNS, TLS, timeout, 5xx…) and why an alert was or was not sent. Plain rules, on every plan.

Vendor outage detection

When Stripe, OpenAI or an AWS region fails for several SutramX customers at once, your incident says “likely external”, from our own checks.

Checks from Indian ISP networks

Check from Jio, Airtel, Vi, BSNL and ACT networks to catch ISP-level blocks that data-centre probes cannot see. On-demand checks on every plan; scheduled checks on Growth and Pro.

Unlimited team seats, on every plan

Invite your whole engineering, support and product team — even on Free. There is no per-user or per-responder pricing.

Deployment correlation & SLO tracking

Each incident lists the deploys (GitHub, GitLab or any CI webhook) most likely to have caused it, next to the SLO error budget it spent.

15-second checks for $59₹2,999

Pro checks every 15 seconds from all 3 regions, with 400 monitors and unlimited status pages. Growth gets 30-second checks for $29₹1,499.

Two months free on annual

Pay monthly, or pay annually and get 12 months for the price of 10. Either way your price stays locked for as long as you stay subscribed.

Local pricing in India

Plans from ₹599/month including GST, billed in rupees with UPI autopay — no international card needed.

Which plan fits?

Pick a plan by what your team needs

Side projects and first sites: Free

50 monitors checked every 3 minutes from 1 probe region, and 1 status page. Alerts by email, Slack, Discord, Telegram, Microsoft Teams, Google Chat and Mattermost. No card needed.

Startups with paying customers: Starter

100 monitors checked every minute from 3 probe regions, and 3 status pages. Includes multi-region outage confirmation, webhooks, multi-step API checks and REST API access.

Small teams that need someone to respond: Growth

200 monitors checked every 30 seconds from 3 probe regions, and 10 status pages. Includes escalation policies, PagerDuty and Opsgenie, status pages on your own domain and SLO tracking with error budgets.

Production engineering teams: Pro

400 monitors checked every 15 seconds from 3 probe regions, and unlimited status pages. Includes on-call schedules, SLO tracking with error budgets, deployment correlation, white-label status pages and priority support.

Every plan includes unlimited team seats, so adding people never changes the price. Compare every limit below.

Compare plans

Everything in each plan

Scroll sideways to see every plan.

Probe regions: Frankfurt, AZ (Arizona, USA) and Mumbai.
FeatureFreeStarterGrowthProEnterprise
Monitoring
Monitors50100200400Custom
Minimum check interval3 min1 min30 s15 sCustom
Probe regions1333All + dedicated
Monitor types (HTTP/HTTPS, API (assertions), Keyword, Ping, TCP port, UDP port, Cron/heartbeat)IncludedIncludedIncludedIncludedIncluded
SSL certificate & domain expiry reminders (email)IncludedIncludedIncludedIncludedIncluded
Browser check runs per monthNot includedNot included5003,000Custom
Raw check data retention90 days90 days90 days90 daysCustom
Daily uptime history90 days12 months24 months24 monthsCustom
Team seatsUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Alerting
EmailIncludedIncludedIncludedIncludedIncluded
SlackIncludedIncludedIncludedIncludedIncluded
DiscordIncludedIncludedIncludedIncludedIncluded
TelegramIncludedIncludedIncludedIncludedIncluded
Microsoft TeamsIncludedIncludedIncludedIncludedIncluded
Google ChatIncludedIncludedIncludedIncludedIncluded
MattermostIncludedIncludedIncludedIncludedIncluded
Push notifications (browser)IncludedIncludedIncludedIncludedIncluded
WhatsAppNot includedIncludedIncludedIncludedIncluded
SMSNot includedIncludedIncludedIncludedIncluded
Voice callsNot includedNot includedIncludedIncludedIncluded
WebhooksNot includedIncludedIncludedIncludedIncluded
PagerDutyNot includedNot includedIncludedIncludedIncluded
OpsgenieNot includedNot includedIncludedIncludedIncluded
Custom integrationsNot includedNot includedNot includedNot includedIncluded
Escalation policiesNot includedNot includedIncludedIncludedIncluded
On-call schedulesNot includedNot includedNot includedIncludedIncluded
Status pages & API
Public status pages1310UnlimitedUnlimited
Custom status page domainNot includedNot includedIncludedIncludedIncluded
White-label status pagesNot includedNot includedNot includedIncludedIncluded
API keysNot included13UnlimitedUnlimited
Reliability insights
SLO trackingNot includedNot includedIncludedIncludedIncluded
Monitor dependenciesNot includedNot includedIncludedIncludedIncluded
Usage cost tracking & budget alertsNot includedNot includedIncludedIncludedIncluded
Deployment correlationNot includedNot includedIncludedIncludedIncluded
Weekly reportsNot includedNot includedIncludedIncludedIncluded
More features
DNS record monitorsIncludedIncludedIncludedIncludedIncluded
MCP server monitorsIncludedIncludedIncludedIncludedIncluded
Multi-step API checksNot includedIncludedIncludedIncludedIncluded
Website health checksNot includedNot includedIncludedIncludedIncluded
Third-party service statusNot includedIncludedIncludedIncludedIncluded
Private, password-protected status pagesNot includedNot includedIncludedIncludedIncluded
Status pages behind SSONot includedNot includedNot includedIncludedIncluded
Multi-language status pagesNot includedNot includedIncludedIncludedIncluded
AI incident summariesNot includedNot includedIncludedIncludedIncluded
AI postmortem draftsNot includedNot includedNot includedIncludedIncluded
AI-drafted status page updatesNot includedNot includedIncludedIncludedIncluded
Scheduled checks from Indian ISP networks, with ISP-only outage alertsNot includedNot includedIncludedIncludedIncluded
Support & commercial
Email supportIncludedIncludedIncludedIncludedIncluded
Support tickets in the appNot includedIncludedIncludedIncludedIncluded
Priority support (tickets answered first)Not includedNot includedNot includedIncludedIncluded
99.9% uptime target (service credits on request)Not includedNot includedIncludedIncludedCustom terms
Invoiced billingNot includedNot includedNot includedNot includedIncluded
SAML single sign-on for the dashboardNot includedNot includedNot includedIncludedIncluded
Dedicated supportNot includedNot includedNot includedNot includedIncluded
Questions

Frequently asked questions

Is the Free plan really free?
Yes. Free includes 50 monitors checked every 3 minutes from 1 region, 1 status page, unlimited team seats, and alerts by email, Slack, Discord, Telegram, Microsoft Teams, Google Chat and Mattermost. No card is needed and it does not expire.
Can I try SutramX before paying?
There is no trial of the paid plans; use the Free plan, which needs no card and does not expire. Paid plans are charged at checkout and start straight away. If you cancel, your account moves back to Free: monitors and settings are kept, anything over the Free limits is paused, and uptime history older than 90 days is removed 30 days later.
Can I switch billing intervals, and what currency do you charge in?
You can switch between monthly and annual billing at any time. The currency is set by your location, not chosen by hand: customers in India see prices in INR and pay through Razorpay with UPI Autopay or a card; everyone else sees prices in USD and pays through Dodo Payments, which acts as merchant of record. Checkout uses the same location, so the price you see is the price you are charged.
Are taxes included in the price?
Yes. All prices include all applicable taxes (GST in India, VAT in the EU and UK, and other local sales taxes), so what you see is what you pay. Nothing is added at checkout, in any country or currency. An invoice for every payment can be downloaded from Billing in the dashboard.
Will my price go up?
No. Your price is locked for as long as your subscription stays active, even if list prices change later.
What is your refund policy?
You can ask for a refund within 14 days of a charge by emailing support@sutramx.com. There is no money-back guarantee: each request is reviewed case by case. You can cancel any time and keep using the Free plan. Read the refund and cancellation policy.
How many team members can I invite?
Every plan includes unlimited team seats — there is no per-user pricing.
What happens if I exceed my plan limits?
The action is blocked and the dashboard shows an upgrade prompt — for example, a monitor over your limit cannot be created or resumed. Nothing is deleted and we never bill overage: limits are limits, not meters. SMS, WhatsApp and voice alert credits are the one limit we warn about in advance, by email when 80% of the monthly allowance is used.
How do WhatsApp, SMS and voice call alerts work?
Starter and higher plans include a monthly allowance of WhatsApp and SMS alert credits, and Growth and higher add voice call credits; each plan's allowance is listed above. Every message or call uses one credit, and the allowance resets each billing month. If you run out, alerts keep arriving by email and on your other channels, and you can buy one-time credit packs from the billing page. Pack credits are used after your monthly allowance and do not expire while your plan includes that channel.
Do false alarms use up my alert credits?
No. If our own checker turns out to have caused an incident (every failure behind it), or it cleared at the very next check without being confirmed again, the WhatsApp, SMS and voice credits its alerts used are given back automatically: to your monthly allowance, or to your pack credits if that is where they came from. You can also mark a resolved incident as a false alarm within 30 days; credits for up to 10 marked incidents a month are given back. Marking an incident changes credits only, not your uptime figures. Short outages that were confirmed more than once are real outages and use credits as normal.
Where do you check from?
SutramX checks from 3 regions: Frankfurt, AZ (Arizona, USA) and Mumbai. Free monitors check from 1 region, Starter from 3, Growth from 3 and Pro from all 3. If a region is unavailable, for example while a checker moves to a new address, monitors keep checking from the remaining regions. A real outage is still reported: it is confirmed when every remaining region sees the failure on consecutive checks, and the alert and incident timeline say it was confirmed with reduced coverage. Recovery needs a majority of the regions that are online. Enterprise can add dedicated probe locations. Checker IP addresses, and any change to them, are published on the bot page.
What does Enterprise include?
Custom monitor counts and check intervals, all regions plus dedicated probe locations, custom alert integrations, custom uptime and contract terms, invoiced billing, custom single sign-on and identity requirements, and dedicated support. Self-serve SAML single sign-on for your team is already included in Pro. Contact us for a quote.
Do you have an uptime target?
Yes. Growth and Pro plans have a 99.9% monthly uptime target. It is a target, not a guarantee: service credits are not automatic, but you can request one if we fall short and we grant them at our discretion. Free and Starter plans do not have an uptime target; Enterprise customers can agree custom terms. See sutramx.com/sla for how uptime is measured and how to ask for a credit.