Dashboard tour

This page walks through each area of the SutramX dashboard: what it's for and what you'll find there. Labels are written exactly as they appear on screen. The dashboard lives at https://app.sutramx.com/dashboard.

The sidebar#

The sidebar is the same on every page. On small screens, a bar at the bottom of the screen has Monitors, Incidents, Status pages and a Menu button that opens the full sidebar.

Related pages share one entry and show tabs at the top of the page:

• Incidents has the tabs Incidents and Maintenance.
• Recipients and On-call & escalation each show both pages as tabs, so you can switch between them.
• Account has the tabs Profile, Settings and Affiliate program.
• Plans & billing has the tabs Plans and Billing.

Click a group heading to collapse or expand it. SutramX remembers your choice in this browser, and the group holding the current page always opens.

Other parts of the sidebar:

• Theme toggle. The sun or moon icon next to the logo switches between light and dark mode. To follow your system setting, choose System in Account → Settings → Appearance.
• Active workspace. This picker appears only if you belong to more than one workspace. Each entry shows the workspace name and your role in it.
• Your name and plan. These are shown at the bottom, next to the Log out button.
• Action needed. This badge appears on Plans & billing when a payment has failed.

Banners#

Banners at the top of the page tell you about account-wide conditions:

• Verify your email to start monitoring. Shown until you verify your address, with Enter code and Resend.
• You're on the Free plan. Shown on the Free plan, with an Upgrade button. If some monitors were paused because they exceed the Free limits, the banner says so. Nothing is deleted.
• Your last payment didn't go through. Shown during the payment grace period, with Update payment method. Your monitors keep running while the payment is retried.
• You're offline. Your browser lost its connection. Data may be out of date, and you can't save changes until the connection is back.

Monitors#

Monitors is the home page. It lists every monitor in the active workspace.

• New monitor opens the Add new monitor form. See the Quickstart.
• Group tabs across the top show All, one tab per group, and Ungrouped. Each tab has a count and a status dot. Use the buttons beside the tabs to create a group or to rename, change alert emails for, or delete the selected group.
• Search monitors… filters by name or target.
• Status filters by state: Up, Down, Degraded, Blocked, Inconclusive, Paused, Pending or Maintenance.
• All tags filters by tag.
• Sort orders the list: Name (A–Z), Status (down first), Uptime (lowest first) or Response time (slowest first).
• Down first pins failing monitors to the top whatever the sort order.
• Bulk actions appear when you tick monitors: Pause, Resume, Add tags, Remove tags, Move to group and Delete.

Each row's menu has Edit monitor, Alert recipients…, Maintenance, Edit tags…, Status pages…, Clone…, Move to group…, Pause or Resume, Reset statistics… and Delete….

On the right, System status shows counts of Down, Up and Paused monitors, plus Degraded, Pending and Maintenance (and Blocked or Inconclusive when any monitor is in that state). Click any count to filter the list. Performance shows Last 24h uptime (all monitors), MTBF, time Without incident and Open incidents.

If you have no monitors yet, the page shows No monitors yet with Create your first monitor.

Monitor detail page#

Click a monitor to open its detail page.

The header shows the monitor's state, type, escalation policy, how many locations are reporting, and its tags. Its actions are:

• Locations: change where the monitor is checked from.
• Run check now.
• Pause or Resume.
• Edit: opens an editing panel.
• The ⋮ menu: Send test notification, Alert recipients…, Schedule maintenance…, Reset statistics… and Delete monitor….

Below the header:

• Stats row. Current status, Last check, uptime for Last 24 hours, Last 7 days, Last 30 days and Last 365 days, and MTBF.
• Response time. A chart of average response time per interval. Failed checks are excluded.
• Check history. Recent checks with results and errors. Use Export CSV to download them.
• Domain & SSL. For website and API monitors: certificate and domain expiry details, and the Expiry email reminder option.
• Monitoring locations, Configuration and Latest incidents.
• Type-specific cards. Heartbeat for cron monitors (the ping URL, a Crontab example and Rotate URL), DNS records for DNS monitors, and Latest run for multi-step checks.

Learn more: Monitors overview.

Incidents#

Incidents lists every incident across your monitors.

• Filter with All, Ongoing, Resolved and Suppressed.
• Search by monitor name or URL, pick a Monitor, and set Started from and Started to.
• Use Export CSV or Export JSON to download the list.

The list refreshes automatically every 30 seconds.

Open an incident to work on it. The incident page has:

• Actions: Acknowledge, Snooze, Resolve.
• Timeline of what happened.
• Notes. Tick Public (show on status page) to publish a note.
• Postmortem, available once the incident is resolved.
• Check logs, Escalation and Notifications.
• Incident insights, with the AI summary on plans that include it.
• Status page updates and the Runbook for the incident.

Learn more: Incidents and AI incident assist.

Status pages#

Status pages lists your status pages: their visibility (Public, Unpublished, Password protected or Private (SSO)), how many monitors each shows, the domain, and when it was created. Click New status page to create one. The subtitle shows how many pages your plan allows.

Open a page to edit it. The editor is one long page with these panels:

Use View page (or Preview) and Publish or Unpublish at the top.

Learn more: Status pages overview.

Maintenance#

Maintenance (titled Maintenance Windows) is where you schedule planned work so alerts are silenced. Click Schedule Maintenance and set:

• Title, Start time and End time.
• Repeat: Does not repeat, Daily or Weekly.
• Scope: All monitors, Specific monitors or Monitor groups.
• Impact level.

Windows show as Scheduled, In progress, Completed or Cancelled. You can Edit them, End now a running window, or Delete them.

Learn more: Maintenance windows.

Checks & insights#

Browser checks#

Browser checks run a scripted journey in a real Chromium browser. Which plans include them, and how many runs a month, is shown in Plans & limits.

Website health#

Website health runs scheduled crawls of a site. They find broken links, broken images and scripts, and mixed content, and produce Lighthouse scores for performance, accessibility, best practices and SEO. Each run produces a report. Use Add site to start. This feature isn't on every plan.

Learn more: Website health.

Third-party status#

Third-party status follows the official status pages of services you depend on and alerts you when they report incidents. It doesn't test those services itself.

• All services lists available providers, with Follow buttons.
• Services you follow shows what you're tracking and its alert settings.
• Recent updates shows the latest provider notices.

Learn more: Third-party status.

Reliability IQ#

Reliability IQ (titled Reliability) gathers longer-term reliability data. Pick a window of 7d, 14d, 30d or 90d. The page has these sections:

• Dependency graph
• SLOs & error budgets
• Tail latency (p95 / p99)
• Latency anomalies
• Incident region fingerprints
• Monitor health score

Some sections depend on your plan.

Learn more: Reliability insights.

Alerts#

On-call & escalation#

On-call & escalation holds workspace-wide alerting settings, in six sections:

• Notification Preferences: turn email notification types on or off, such as down alerts, recovery alerts, weekly reports, SSL expiry and maintenance.
• On-Call Rotation Scheduling: on-call schedules and who is on call now.
• Escalation Policies: step-by-step escalation until someone acknowledges.
• Quiet Hours & Deployment Windows: periods when notifications are suppressed.
• Runbook Automation: runbooks suggested on matching incidents.
• Escalation & Delivery Analytics: delivery attempts, failures, retries and latency.

Learn more: Escalation & on-call.

Recipients#

Recipients (titled Alert recipients) controls who gets alert emails. A monitor alerts:

• its own recipients,
• its group's recipients,
• the Workspace-wide alert recipients (the owner's account email).

To change recipients, click Edit on a monitor or Edit group emails on a group. Addresses outside your team must confirm before they receive alerts.

Learn more: Email & push.

Channels & API#

Channels & API (titled Alert channels & API) has three tabs:

• Integrations. Connect alert channels: Slack, Discord, Microsoft Teams, Google Chat, Mattermost, Telegram, Webhook, PagerDuty, Opsgenie, WhatsApp, SMS, Voice Call, GitHub and Zapier. You can also turn on Browser push alerts here. Each connection has Send test, Edit, Routing and Disconnect. Cards for channels your plan doesn't include show which plan they're available on.
• Deploy events. A signed endpoint for recording deploys from GitHub, GitLab or any CI, used for deployment correlation on plans that include it. Using Netlify or Render? Connect your deploy platform links to the Deploy platforms page.
• API documentation. The base URL, authentication and available endpoints of the REST API.

Learn more: How alerting works, Deployment correlation, REST API.

Account#

Team members#

Team members lists everyone in the workspace with their role and status (Active, Invited, Invite expired or Inactive).

• Owners can click Invite member, change a member's role, see workspace Activity, and export workspace data.
• Members and Viewers can Leave workspace.

A Roles section explains what Owner, Member and Viewer can do.

Learn more: Team members & roles.

Profile#

Profile holds your Full name, Time zone and Sign-in email (use Change email to change it). It also shows account information such as when you joined and your plan.

Plans#

Plans (titled Subscription Plans) compares the plans side by side. Choose Monthly or Yearly billing. Prices are in your billing currency, set by your location (INR in India, USD elsewhere), and include tax. Upgrade, switch or downgrade from the plan cards.

Learn more: Upgrade, downgrade & cancel.

Billing#

Billing shows your plan status and usage, SMS, WhatsApp and voice credits, your Payment method, Invoices and Billing details. If monitors were paused after a plan change, use Choose monitors to resume to pick which ones run.

Learn more: Payments & invoices.

Account settings#

Account settings has these sections:

The page also has Analytics cookies, Email preferences, Authorized apps and Single sign-on (SAML) sections. Import from another tool opens the import wizard: see Migrate from another tool. For the OpenTelemetry export, see GitHub, OTel & more.

Learn more: Sign-in & security and Settings & profile.

Affiliate program#

Affiliate program is where you apply for the referral program. Once you've joined, it shows your referral link, earnings, commission ledger and payout details.

Learn more: Affiliate program.

Common questions#

I can't see the Invite member button, or settings say "Only the workspace owner can…"#

Some actions are owner-only. They include inviting and removing people, billing and plan changes, API keys, connecting alert channels, alerting and on-call settings, maintenance windows, status page custom domains, data export and deleting the workspace. A Viewer can see everything but change nothing; buttons they can't use show Viewers can't make changes. Ask the workspace owner, or check that you've selected the right workspace in Active workspace.

A feature shows "Not included in your plan"#

That feature or channel isn't on your current plan. The notice links to the plans page. See Plans & limits.